About

Hours

We are closed on Sundays

Monday: 10 am until 6pm
Tuesday: 10 am until 7 pm
Wednesday: 11 am until 8 pm
Thursday: 11 am until 8 pm
Friday: 9 am until 6 pm
Saturday: 9 am until 6 pm

The salon is closed for most statutory holidays. Check our Facebook page for up to the minute changes to our opening hours.

FAQ

New Talent

All of the salon’s New Talent start out as assistants to our established stylists. Assistants support other stylists throughout all aspects of a service. From washing to blow-drying, they keep appointments running smoothly while gaining valuable experience. After spending time assisting and attending classes, our New Talent start building a client base of their own. These members of our team continue to attend classes in and out of the salon regularly and work towards perfecting their skills.

Stylist

All of our stylists have attended classes at Bb. U and have years of salon experience that allows them to deliver exceptional cut, colour, and styling services. Stylists continue to sharpen their creative eye with editorial photoshoots and other artistic endeavors.

Senior Stylist

Senior stylists at Shampoo have all completed extensive training in different cutting, colouring, and styling techniques. They have a wealth of knowledge to offer the other members of our team and inspire us with their level of commitment to their craft.

Educator

A salon educator is a senior stylist who has completed additional training to lead classes in the salon. These Senior Stylists bring new techniques to our team through regular group training sessions as well as one on one mentorship with our New Talent and assistants. Our salon educators are also Bumble and Bumble Network Educators. This title is earned upon completion of NE training at Bumble and Bumble University in New York and involves visiting the university on a yearly basis to stay up to date with current trends and techniques.

What is a fringe trim or clean up?

A fringe (bang) trim is a complimentary service offered once between haircuts. Your stylist will cut only the hair in your fringe to keep you looking your best until your next cut. A clean up is provided once between haircuts for our short haired guests. Your stylist will clean up around the ears and neckline.

Cancellation Policy

We appreciate a day's notice if you need to reschedule or cancel your appointment. This allows our waitlisted clients to be contacted in order for the new opening to be filled. Very little or no notice of appointment cancellation may result in a fee being applied to your next visit. We encourage consultations for colour transformations, chemical services, extension installation or double process services (fashion colours). A deposit or credit card may be kept on file after a consultation if a longer than normal appointment booking is necessary to achieve your desired result.

Friends With Benefits ;)

If you’ve got friends we’ve got benefits. Here’s how: Refer a new client to Shampoo for any service, and you will both receive a $25 credit towards any Bumble and Bumble product. The more friends you bring, the more benefits you will receive!

Send your friend with one of our referral cards, or call the salon to make the referral by phone.